Terms and conditions of sale :

The present General Terms and Conditions of Sale (hereinafter the "GTC") are proposed by JOOKA, a limited liability company with a capital of 2000 €, having its registered office at 3 rue Gambetta - 51160 AŸ, registered in the Reims Trade and Companies Register under the number 910 194 935 (hereinafter the "Vendor").

The following terms and expressions shall have the following meanings as used herein:

Customer or Clients : Any natural or legal person purchasing Products or Services on the Site from the Seller;
Site: Online sales website used by the Seller to market its Products and Services. Available at the following URL: https://jooka.fr
Product or Products: Goods offered for sale on the Site by the Seller.


Article 1 - Application and enforceability of the GCS.

These GTC shall apply without restriction or reservation to all sales/deliveries of Products and/or Services between Customers and Seller.

The GTC are available to Customers on the Site where they can be consulted directly. At the request of the Customers, they can be communicated on request by telephone or e-mail.

The fact that a Customer places an order on the Site implies full and complete acceptance of these GTC. This is expressly recognized by the Customer who waives the right to rely on any contradictory document, which would be unenforceable against the Seller.
No special condition may, unless formally accepted in writing by the Seller, prevail over these GTC.

The GTC may be subject to subsequent modifications. The applicable version is the one in force on the Site at the date of the order by the Customer.

Article 2 - Order & Purchase.

The contractual information is presented in French language and is subject to French laws.

The Customer must select the Products and/or Services on the Site, validate and finally confirm the order. Following this confirmation, the Customer must proceed to payment.

The Customer has the possibility to check at any time the details of his order, its total price and to correct possible errors before confirming his acceptance. It is therefore the responsibility of the Customer to verify the accuracy of the order and to report any errors immediately.

The payment of the order implies the acceptance of the entirety of the present GTC and constitutes a proof of the sale contract between the Customer and the Seller.
The sale will be considered final only after the sending by e-mail to the Customer of an invoice confirming the acceptance of the order by the Seller and after collection by the latter of the full price.

The offers of Products and Services are valid as long as they are visible on the Site and within the limits of available stocks.

In the absence of proof to the contrary, the data recorded in the Seller's computer system shall constitute proof of all transactions concluded with the Customer.

Article 3 - Prices and payment methods.

The prices indicated are in euros and include all taxes (VAT at the current rate).

These prices are firm and non-revisable during their period of validity. The Vendor reserves the right, outside of this period of validity, to modify the prices at any time.
They do not include shipping, transportation and delivery costs, which are invoiced in addition, under the conditions indicated on the Site and calculated before the order is placed.

The price is payable in cash by secure payment, according to the following methods: Credit cards & Paypal.

Article 4 - Transfer of ownership and transfer of risks.

The transfer of ownership of the Seller's Products to the Customer shall only be made after full payment of the price by the latter, regardless of the date of collection or delivery of said Products.

Within the framework of a Click and Collect, the Customer must provide for a method of conservation of the goods during their transport.
After the Customer has received the Products, the Seller shall not be held responsible for any improper use of the Products (presentation, reheating, poor storage conditions, failure to comply with hygiene measures, etc.).

For hygiene reasons, no Product can be returned or exchanged.

Article 5 - Delivery

In the case of non-dematerialized and non-digital products, the Customer chooses one of the delivery methods offered on the Site when placing the order.
The Customer chooses a valid delivery address, he/she will be the only one responsible for a lack of delivery due to a lack of indication at the time of the order.
The amount of the delivery charges varies according to the amount of the order, the delivery method and, in some cases, the number of kilometers to be covered.

Article 6 - Right of withdrawal.

In accordance with article L221-28 of the consumer code, the right of withdrawal cannot be exercised for :

contracts for the supply of goods made to the consumer's specifications.
contracts for the supply of goods likely to deteriorate or expire.

Thus, the Customer, who will place an order at the latest 48 hours before the collection/delivery, will not be able to retract.

Only large events that have been quoted may be cancelled 15 days prior to the pick-up/delivery date.

However, remaining concerned about the satisfaction of my Customers, I give the possibility of contacting me at the following address: jooka.contact@gmail.com in order to exchange on the request.

Article 7 - Liability.

The responsibility of the Seller cannot be engaged in the case where there would be a non-execution or a delay in the execution of the contract, either to the fact of the Customer, or to the unforeseeable fact of a third party to the contract, or to the force majeure in the sense of the article 1148 of the civil code. The liability of the Seller may only be incurred in the event of proven fault or negligence. It shall be limited solely to direct damages to the exclusion of any indirect damage of any kind.

Article 8 - Intellectual Property.

Any total or partial reproduction of this content is strictly forbidden and is likely to constitute an infringement of copyright.

The JOOKA brand is registered with the INPI and is protected by trademark law. All photographs, illustrations, graphics on the Site (and any other support) are the exclusive property of JOOKA. Any reproduction or use of these elements, in whole or in part, is prohibited and will result in legal action.




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